bk999b Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document constitutes a legal agreement between you and bk999b.
Introduction and Applicability
These terms and conditions ("Terms") apply to the use of the bk999b website and all related services. When you open an account on bk999b, use its services, or participate in any form of betting or gaming activity, you are considered to have agreed to these Terms.
We reserve the right to change or update these Terms at any time. For significant changes, we will endeavor to notify you by email or via a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated Terms.
These Terms were last updated in 2026. If you have any questions, please contact us at: [email protected]
Account Eligibility and Age Requirements
To open an account and use bk999b services, you must meet the following requirements:
- You must be 21 years of age or older. This platform is strictly prohibited for minors.
- You may open only one account. If a single person holds multiple accounts, all accounts may be closed and balances may be forfeited.
- All information provided during registration must be truthful, accurate and complete.
- You must have a valid personal bank account or mobile financial service account (bKash, Nagad, Rocket or Upay) registered in your name.
- It is your responsibility to ensure that online gaming is legal in your area.
Identity Verification (KYC)
bk999b may request identity verification at any time. This may include a National ID (NID), passport or other government-issued documents. Failure to complete verification or refusal to provide information may result in temporary suspension or permanent closure of your account.
Account Security and Responsibility
You are solely responsible for the security of your account. Please follow the guidelines below:
- Never share your login credentials (username and password) with anyone else.
- Log out at the end of every session, especially when using a shared device.
- Your password should not be easy to guess. It is recommended that you change your password regularly.
- If you notice any suspicious activity on your account, contact us immediately.
bk999b will not be held responsible if your login credentials fall into the hands of a third party or are used without authorization, unless it is proven that this occurred due to a fault in our system. In the event of unauthorized use of your account, you must notify us immediately at [email protected].
Deposit and Withdrawal Terms
Deposit
The following methods are accepted for depositing funds into bk999b: bKash, Nagad, Rocket, Upay and bank transfer.
- Minimum deposit amount: ৳500 (per method).
- Deposits must be made only from a payment account registered in your own name. Deposits from third-party accounts are not accepted.
- In cases of suspicious transactions or in compliance with our anti-money laundering policy, we reserve the right to verify or reject any deposit.
Withdrawal
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳800.
- Withdrawals will only be sent to the same payment method used for the deposit.
- Withdrawal processing generally takes 5 to 30 minutes.
- Account verification (KYC) may be required before a withdrawal can be processed.
- Applicable wagering requirements must be met before bonus funds can be withdrawn.
bk999b reserves the right to hold and investigate any unusual or suspicious withdrawal requests.
Bonus and Promotional Terms
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
For example: if you deposit ৳1,000 you will receive an additional ৳1,000 bonus — making your total balance ৳2,000. If you deposit ৳22,000 you will receive the maximum bonus of ৳10,000 — making your total balance ৳32,000.
Wagering requirement
- The wagering requirement for the welcome bonus is 10 times (10x).
- Bonus funds cannot be withdrawn until the wagering requirements have been met.
- All bonus offers are for a limited time and may be changed or discontinued at any time.
- Only one bonus may be claimed per person, per household address or per IP address.
- If bonus abuse is suspected, bk999b reserves the right to cancel the bonus and forfeit any associated winnings.
VIP Program
The bk999b VIP program has 5 levels — Bronze, Silver, Gold, Platinum and Diamond. Each level comes with weekly cashback benefits. VIP level terms and conditions are subject to change.
Prohibited Activities
The following activities are strictly prohibited and if detected, the account will be immediately closed and the balance may be forfeited:
- Betting or gaming using cheats, bots or automated software.
- Claiming bonuses by opening multiple accounts.
- Money laundering or depositing funds obtained through illegal means.
- Collusion or playing games in coordination with other players.
- Exploiting any technical error or bug on the platform to gain an unfair advantage.
- Harassing, threatening or showing disrespectful behavior toward other players.
- Registering with false information.
If we have reasonable suspicion of any such activity, we reserve the right to suspend the account until the investigation is complete.
Betting and Gaming Rules
General Gaming Terms
bk999b offers slot games, fishing games, cricket betting, live casino and many other types of games. Each game has its own rules which can be found within the game itself.
- The outcome of all games is determined by a fair Random Number Generator (RNG), which ensures fair play.
- If a game remains incomplete due to a technical disruption, bk999b will take reasonable steps to resolve it.
- Betting limits (minimum and maximum) are specified within each game.
Sports Betting
When betting on cricket, football, kabaddi and other sports, please keep the following in mind:
- If a match or event is cancelled, the stake for the relevant bet will be refunded.
- Odds may change during live betting; the odds at the time the bet is confirmed will apply.
- If the result of an event is called into question due to match fixing or any other illegal reason, bk999b may make an independent decision.
Privacy and Data Protection
bk999b takes the privacy of your personal information very seriously. We use SSL encryption technology to keep your data secure.
Details about how your information is collected, used and stored can be found in our Privacy Policy. We use your information to provide our services and it is not sold to any third party without your explicit consent.
For payment processing, we use trusted payment gateways such as bKash, Nagad, Rocket and Upay. These payment providers have their own privacy policies which can be found on their respective websites.
Limitation of Liability
bk999b is not liable for the following:
- Interruption to a game or betting session caused by your internet connection dropping.
- Any loss caused by issues with third-party software or hardware.
- Unexpected technical issues (force majeure) that are beyond our control.
- Loss resulting from sharing your account credentials with others.
To the maximum extent permitted by law, bk999b's total liability shall in no circumstances exceed the total amount you have deposited in relation to the claim in question.
Account Closure and Suspension
Closure at the User's Request
You may request to close your account at any time. To do so, email [email protected] or contact us via live chat. At the time of account closure, your available balance (subject to bonus terms being met) will be eligible for withdrawal.
Suspension or Closure by bk999b
We reserve the right to suspend or close your account in the following circumstances:
- Violation of any part of these terms and conditions.
- Suspected fraudulent or deceptive activity.
- Anti-money laundering (AML) policy requirements.
- Extended inactivity (generally more than 12 months).
Responsible Gaming Self-Exclusion
You may voluntarily request a temporary or permanent self-exclusion on your account. For more details, please visit our Responsible Gaming page.
Dispute Resolution and Complaints
If you have a complaint or dispute, we recommend following the steps below:
- Step 1: Contact our 24/7 live chat support and describe the issue in detail.
- Step 2: If the issue is not resolved via live chat, send a detailed complaint to [email protected].
- Step 3: Our team will review your complaint and respond within a reasonable time.
When submitting a complaint, please include your account ID, the date and time of the incident (in Bangladesh Standard Time, BST, UTC+6) and a detailed description of the issue. This will help us resolve it faster.
bk999b's decision will be considered final, however we commit to reviewing every complaint fairly.
Miscellaneous Terms
Entire Agreement
These Terms, the Privacy Policy and any other published policies together constitute the entire agreement between bk999b and you. Any prior oral or written discussions or agreements are superseded by this document.
Severability
If any part of these Terms is declared invalid or unenforceable by a competent court, that part will be removed and the remaining Terms will continue in full force and effect.
Language
These terms and conditions are written in Bengali. If translated into any other language, the Bengali version shall be considered authoritative.
Notice of Changes
In the event of significant changes to the terms and conditions, we will publish a notification on the platform or inform you at your registered email. The latest terms and conditions will always be available on this page.
Contact
For any questions about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Need more information?
You will find answers to common questions on our FAQ page, or contact us directly. bk999b is always by your side.